Two other transactions Syspro uniquely looks after are PO changes and cash receipts. Trading partners often issue PO change transactions, which can impact 50 or more of your sales orders if they have changed quantity or added/removed a SKU from every order for each of their stores. These traditionally require a lot of manual updating… but given the audit trail we maintain between the trading partner’s PO and the Syspro sales order, we are able to electronically update original sales orders to reflect any such PO changes. It’s easy.
As for the application of cash receipts, EDI customers often pay with reference to ASN’s – not invoices. We’re able to break down the payment into the underlying invoices, and apply the cash receipt electronically including setting up debit memos for any deductions the customer has taken. Our Trade Promotion Management module provides a complete audit trail of what discounts a customer has earned and greatly eases the analysis and authorization of these chargebacks.
We complete the solution with the ability to handle all non-transactional EDI messages. We offer a series of triggers and alerts both internal and external, and provide a dashboard view of the entire EDI order book and warehouse operations to ensure everything is being processed on a compliant and timely basis.